Accidents happen that's why we offer
Dress Insurance
Our $14 dress protection covers you for up to $200 of damage to your rental.
Our dress protection gives you peace of mine when wearing your rental that you will be covered for up to $200 of seamstress repairs and specialist cleaning.
FOR EXAMPLE: Small stains, minor pilling, rips or any alternations or sewing. (subject to being able to repair the dress seamlessly.) The dress protection does not cover rips or staining that is unrepairable.
Our Dress damage protection cover does not cover the following:
If a dress is returned and deemed not rentable due to excessive staining and or damage, the FULL RRP will need to be paid. In any case, if this happens, you will get to keep the damaged item.
Theft or late returns of our dresses.
Not correctly returning the dress. All parcels must be returned to us at Treasureboxx in the postal bag provided and handed to the cashier at your nearest NZ POST shop. Please make sure the return bag is scanned so you have proof in case an item was to go missing, as this will be deemed lost, and the full RRP will need to be paid.
If you have accidentally damaged the dress, it must be returned to us, as it will still be the property of Treasureboxx until an outcome is reached.
Any damage to any of our items WITHOUT our dress protection will be charged the cost to repair the minor damage OR the full RRP for the dress if the dress is deemed not rentable due to excessive staining and damage.