RENTAL AGREEMENT - MUST READ
By entering or using any part of “www.treasureboxx.co.nz”, you agree to be bound by this Rental Agreement. If you do not agree to any or all of the agreement, our services will not be available to you (the renter).
This Rental Agreement is a legal agreement between you (the renter) and Treasureboxx Timaru Limited. The agreement was established by us to ensure both you (the renter) and treasureboxx are covered if anything were to go wrong.
COST: The cost of hire shall be set out on the website. From time to time these costs may change.
BOND: From time to time a refundable bond will be applied to styles of higher retail pre points. This will be outlined on the website where applicable.
The refundable bond shall be repaid to the customer’s credit card account immediately after the garment is returned in an undamaged state.
PAYMENT: Payment for rentals will be done through our website www.treasureboxx.co.nz. The payment is to be made immediately for your booking to be secure for the date selected. Please ensure you select the exact date the rental is needed. Payment can be made by either credit card or debt card.
POSTAGE: Your garment will arrive at least ONE working day before your selected date unless there are unforeseen reasons, but we'll keep you posted! Tracking details will be sent via email once the garment has been sent. All postage is sent through NZ post.
Postage costs are to be paid by you (the renter) the cost $10.00 this cost will be added to your purchase at checkout. All garments will come with a prepaid return postage bag.
RETURNS: Rentals are to be returned in the prepaid postage bag provided, and to be sent the next working day after your event to the below address;
25 RICHMOND STREET
We do not ship internationally.
CLICK & COLLECT: Pick up, and drop off, is free of charge. Please ensure you select this option at checkout and email us to make arrangements.
We only drop off in the Timaru area, however you are more than welcome to pick up from any location.
REFUNDS; A refund will not be provided if the garment does not fit correctly or ‘look right’ on you. If you are unsure on sizing, style, fit, please contact us beforehand as we do not refund if the garment does not fit. Please email us firstname.lastname@example.org if you require any more information, measurements or need more photos of the garment you wish to rent.
Refunds will be given for a fault in the postal system not delivering the item on time. All of our garments are sent out with plenty of time to arrive, and with all the correct postal stickers to ensure that they do arrive on time; it is possible however for there to be a delay, in which case a full refund will be applied. Postage is NEVER refunded.
A refund will be given if the garment(s) arrive damaged i.e. stained, torn, ripped. This is very unlikely as all of our garments are checked before being sent. Photo evidence of the damage will be required the same day the item arrives.
LATE FEES: A late fee of $25 a day will be charged each additional day the return is late. The renter shall be notified via email.
If the item is returned late and there is a hire on that item for the next weekend you will be charged the cost of the next hire minus the shipping cost.
CLEANING & ALTERATIONS: No alterations are to be made to the garment. The dry cleaning charge is included in the hire fee. The renter should not attempt to clean or press the garment.
DAMAGE: The customer will incur additional charges if the garment is returned late, damaged or no longer wearable you (the renter) are liable to pay for the full cost of repair. If garments are returned in a damaged state (i.e. beyond normal wear). The customer will be notified if such action needs to take place and the RRP of the garments needs to be paid.
TRY ONS: Fittings are available in some instances. Please email us at email@example.com to make arrangements.
PHOTOS: You agree that any pictures you send in of yourself in our beautiful garments can be uploaded to our instagram; treasure_boxx_ or our Facebook page; treasureboxx for marketing purposes. If you oppose to this please contact us firstname.lastname@example.org