Our dress protection covers you for minor damage to our dresses.
FOR EXAMPLE; Alcohol stains, fake tan, minor pilling, rips and any small alternations or sewing needs thus the dress protection covers the extra costs treasureboxx needs to pay for these minor damages.
Our Dress damage protection cover does not cover the following:
If a dress is returned and deemed not rentable due to excessive staining and or damage, the FULL RRP less your rental cost will need to be paid. In any case this happens you will get to keep the damaged item.
Theft of our dresses.
Not correctly returning the dress. All parcels must be sent back to us at treasureboxx in the postal bag provided and handed over to the cashier at your nearest NZ POST shop. Please make sure the return bag is scanned so you have proof incase a item were to go missing as this will be deemed lost and the full RRP will need to be paid.
If you have accidentally damaged the dress it must be returned to us as it will still be the property of treasureboxx until an outcome is reached.
Any damage to any of our items WITHOUT our dress protection will be charged the cost to repair the minor damage OR the full RRP less your rental price for the dress if the dress is deemed not rentable due to excessive staining and damage.
Book your favourite style online for the day you will be wearing the item and we'll deliver it to your door anywhere in New Zealand 1 –3 days before required.
Look amazing at your event and make sure you tag us on instagram or send images through to our email – we’d love to see them.
Place your item in the prepaid return bag provided and hand it over the counter at your nearest post shop to be scanned – the next business day. Please DO NOT use a post box.